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Service Desk Express Product Availability & Compatibility Service Desk Express Product Availability & Compatibility
Tue, 22 Apr 2008
BMC Service Desk Express 9.6 Release Notes BMC Service Desk Express 9.6 Release Notes
Tue, 22 Apr 2008
BMC IT Service Management Express Developer CenterWelcome to the BMC IT Service Management Express Development Center where those who leverage BMC technology can find assistance in building solutions that solve critical business problems. This Developer Center provides useful documents, code samples, utilities, toolkits, and integration resources that enhance the value of these IT solutions:

  * Service Desk Express

BMC Software experts weigh in with commentary ranging from blogs to podcasts on service management strategies. Make sure to check out the Forums!
Browse BMC IT Service Management Express Content
Featured Content
How to get BMC Service Desk Express 9.6
How to get BMC Service Desk Express 9.6This document outlines the steps to register for the BMC electronic product download site and download Service Desk Express version 9.6.

This document is a reference guide for all BMC Service Desk Express (formerly Magic IT Service Support) products. It provides information on current and previous versions of the applications and products, as well as advance notification of End-of-Support or End-of-Life (EOL) milestones.


What's New

With this release, BMC continues to invest in solutions for the mid-sized business, developing innovative new features, simplifying the user interface, and implementing new enhancements requested by customers.
This document is a reference guide for all BMC Service Desk Express (formerly Magic IT Service Support) products. It provides information on current and previous versions of the applications and products, as well as advance notification of End-of-Support or End-of-Life (EOL) milestones.
Does anybody have maybe a written step by step procedure for restoring a oracle DB, there is a document on BMC SSHD but i ran into some issues when i followed it. I know you have to make a full dump, import it, and than make some changes to...
Blogs
Adventures in Linux
Adventures in LinuxAuthor:
Steve Carl
Enterprise 8.04
Tue, 29 Apr 2008
At work with Ubuntu's latest Long Term Support version of Linux
opensville
opensvilleAuthor:
William Hurley
As they say, it's all fun and games until someone loses control of a 340lb battlebot
The BSM Ecosystem
The BSM EcosystemAuthor:
Fred Johannessen
The real revolution with interactive communities is just starting with technologies such as Second Life.
Podcasts
This presentation will be the kickoff for the weeklong events related to BMC Service Desk Express/Magic Service Desk customers. This session will examine the implementation of Change Management (based on ITIL) at Erie Insurance using the BMC Service Desk Express Change Management (Magic Service Desk Change Management) application This presentation walks through the journey of Service Management at Dofasco.