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Events

	BMC UserWorld 2008 Lisbon Tue, 25 Mar 2008
	BMC UserWorld 2008 Miami Tue, 25 Mar 2008

Related Resources

Technology Alliance Program

Popular Downloads

	HPAC2CMDB v1.2 revised Thu, 3 Apr 2008
	SMS2CMDB v1.6.2 Wed, 19 Mar 2008
	LAND2CMDB v1.6 Wed, 8 Aug 2007
	ALT2CMDB v1.5 Fri, 7 Sep 2007

Popular Discussions

	TD 1.5.01 WMI Tue, 13 May 2008
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Popular Library Items

	Remedy ITSM 7 Operational Categorizations: a New Paradigm Fri, 2 May 2008
	BMC Atrium Integration Engine 7.1.00 Administrator’s Guide Tue, 15 Apr 2008
	Load Balancing and High Availability for BMC Remedy Action Request System Fri, 1 Feb 2008
	How Approvals are used in Change Management 7.0.x Tue, 4 Dec 2007

Featured Content

Welcome BMC Developer Connection members!

BMC Developer Connection (DevCon) has been migrated to the BMC Developer Network (BMCDN). This document welcomes the new BMCDN members and includes first-time user instructions and other site information.

How to get BMC Service Desk Express 9.6

This document outlines the steps to register for the BMC electronic product download site and download Service Desk Express version 9.6.

Service Desk Express Product Availability & Compatibility

This document is a reference guide for all BMC Service Desk Express (formerly Magic IT Service Support) products. It provides information on current and previous versions of the applications and products, as well as advance notification of End-of-Support or End-of-Life (EOL) milestones.

BMCDN Flyer

Promotional flyer for the BMC Developer Network that can be used by BMC employees, BMC partners, and others to promote the BMC Developer Network.

What's New

Securing BMC Product Documentation

BMC has taken steps to restrict product documentation to customers and partners who have valid Support Contract IDs. When you request access to a product documentation page or document either directly (such as via a link on the BMCDN) or through the Support website you are prompted for a user ID and password.

Remedy ITSM 7 Operational Categorizations: a New Paradigm

This document attempts to help customers struggling with translating the CTI values from ITSM version 6 or lower (specifically Incident Management) into the Operational Categorization values in ITSM 7.

BMC Atrium CMDB Common Data Model 2.1 - Visio

This Visio file is a companion file for use with the BMC Atrium CMDB Common Data Model PDF file. With this Visio file developers can use Microsoft Visio to track modifications and extensions made to the data model in their implementation.

BMC Service Desk Express 9.6 Release Notes

With this release, BMC continues to invest in solutions for the mid-sized business, developing innovative new features, simplifying the user interface, and implementing new enhancements requested by customers.

Blogs

Adventures in Linux
	Author: Steve Carl
Enterprise 8.04 Tue, 29 Apr 2008 At work with Ubuntu's latest Long Term Support version of Linux

opensville
	Author: William Hurley
340lb Open Source BattleBot Malfunctions In Near Attack At BarCampAustin3 During SxSW. Tue, 11 Mar 2008 As they say, it's all fun and games until someone loses control of a 340lb battlebot

The BSM Ecosystem
	Author: Fred Johannessen
Does the emperor have no clothes? Tue, 18 Sep 2007 The real revolution with interactive communities is just starting with technologies such as Second Life.

Podcasts

15 Things I Wish I'd Known Before I Started

This presentation covers developing and modifying BMC Remedy AR System applications.

Agile and Iterative Development with BMC Remedy AR System

Learn why the traditional waterfall method of building BMC Remedy AR System applications results in higher costs, bigger risks, and systems that fail to meet customer needs.

BMC Service Desk Express (Magic) Roadmap

This presentation will be the kickoff for the weeklong events related to BMC Service Desk Express/Magic Service Desk customers.

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